Need Technical Support? Smart Support covers it all!

• 24/7 access to Knowledge Base
• Free email support from a specialist
• Response time: Within 48 business hours (Monday to Friday, 8:00AM - 9:00PM EST)

• Covers Endress+Hauser instrumentation

• 24/7 access to Knowledge Base
• Phone & email support from a specialist
• Coverage Hours: 8:00AM - 5:00PM EST, 7 days per week
• Initial Response Time: Within 4 business hours during coverage hours
• Access to Visual Support via smart phone or smart device
• Access to remote screen sharing on laptop or FieldXpert
• Priority support ticket handling
• 2 X Remote commissioning support instances per year
• Covers Endress+Hauser instrumentation
• Unlimited Users

• 24/7 access to Knowledge Base
• Phone & email support from a specialist
• Coverage Hours: 8:00AM - 5:00PM EST, 7 days per week
• Initial Response Time: Within 2 business hours during coverage hours
• Access to Visual Support via smart phone or smart device
• Access to remote screen sharing on laptop or FieldXpert
• Priority support ticket handling
• 6 X Remote commissioning support instances per year
• Covers Endress+Hauser instrumentation
• Unlimited Users
• Remote training prescribed by Endress+Hauser
• 25% discount on troubleshooting field service visits - XD30 fixed rate