Need Technical Support? Smart Support covers it all!
Free Support
Plus
Premium
- 24/7 access to Knowledge Base
- Free email support from a specialist with a response within 48hrs (8-5 Monday to Friday)
- Covers Endress+Hauser instrumentation
- 24/7 access to Knowledge Base
- Phone & email support from a specialist with a response within 4hrs
- Access to a specialist 8-5 & 7 days per week
- Access to Visual Support via smart phone or smart device
- Access to remote screen sharing on laptop or FieldXpert
- Priority support ticket handling
- 2 X Remote commissioning support instances per year
- Covers Endress+Hauser instrumentation
- Unlimited Users
- 24/7 access to Knowledge Base
- Phone & email support from a specialist with a response within 2hrs
- Access to a specialist 8-5 & 7 days per week
- Access to Visual Support via smart phone or smart device
- Access to remote screen sharing on laptop or FieldXpert
- Priority support ticket handling
- 6 X Remote commissioning support instances per year
- Covers Endress+Hauser instrumentation
- Unlimited Users
- Remote training prescribed by Endress+Hauser
- 25% discount on troubleshooting field service visits - XD30 fixed rate
To submit a Technical Support ticket, you can call 1-866-887-1666
You can create, update, track and manage your support cases online, and with access to remote expert support, and
our growing knowledge base, rapidly overcome incidents and keep your instruments operating at optimal performance.
Access Knowledgebase in our Service Portal for instant access to support articles
Want to know more about Smart Support subscriptions?
With Smart Support:
• Reduce unexpected downtime
• Reduce maintenance staff efforts
• Save costs of field service visits
Explore the range of options and choose the plan that best fits your needs.
Request more information about our offering:
Copyright © Endress+Hauser Group Services AG Imprint Terms of use Data protection GTC/Legal information
Copyright © Endress+Hauser Group Services AG
Imprint Terms of use Data protection GTC/Legal information
Imprint Terms of use Data protection GTC/Legal information
Copyright © Endress+Hauser Group Services AG
Imprint
Terms of use
Data protection
GTC/Legal information
Imprint
Terms of use
Data protection
GTC/Legal information
Copyright © Endress+Hauser Group Services AG
Imprint
Terms of use
Data protection
GTC/Legal information
Imprint
Terms of use
Data protection
GTC/Legal information